Area Manager; L5), Customer Fulfillment

Overview

Operations is the beating heart of Amazon. This key part of our business ensures orders are fulfilled and dispatched efficiently so customers receive their items on time. As an Area Manager, you will lead a team that keeps operations safe, efficient, and high quality, and take on projects across the network to drive productivity.

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity consistently high.
• Oversee projects to streamline processes, optimize productivity, and increase quality of service for customers within your area of responsibility.
• Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence.
• Work collaboratively with management-level colleagues to standardise shift practices.

You will work a shift pattern at a site, making sure it is as productive as possible. Your main focus will be to own and drive a culture of safety, uphold quality, and maintain shift performance standards. You will also oversee process improvements and drive implementation, while serving as a role model and mentor to new managers.

• Experience managing people and leading a team.
• Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels.
• Experience in data analysis and problem solving.
• Bachelor's degree or above.

• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams.
• Experience in warehouse operations and logistics or equivalent.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.