Automotive Service Centre Manager

Job Reference: MDOCT
26

Automotive Doncaster, South Yorkshire £35000 - £40000 per annum Permanent

Location: Doncaster
Salary: £35,000-£40,000 basic per annum + monthly bonus
Hours: Full-time, permanent

HRGO Recruitment are looking for an experienced Automotive Service Centre Manager to take responsibility for the day-to-day running of an automotive service centre.

This is an opportunity for an ambitious Garage Manager, Workshop Manager, Fast-Fit Centre Manager or Automotive Aftersales Manager who wants to take ownership of centre performance, develop a team and maximise sales and profitability.

This is a hands-on automotive management role, not a general retail management position. You'll be responsible for ensuring the centre operates efficiently, customers receive excellent service and the team consistently achieves its targets.

If you're commercially minded, understand automotive operations and have a proven track record of managing a garage, workshop or fast-fit centre, we'd love to hear from you.

• £35,000-£40,000 basic salary
  , depending on experience

• Monthly performance-related bonus

• Company pension

• Life assurance

• Employee discounts on products and services

• Retail discounts across high street and online retailers

• Employee assistance and wellbeing support

• Financial advice and health services

• Career development and progression opportunities

• In-house and external training opportunities

• Company uniform, including safety boots

• 20 days' annual leave plus statutory holidays

• Access to earned pay

• Free on-site parking

You'll take responsibility for the centre's overall performance, ensuring operational standards, customer service and commercial targets are consistently achieved.

Your main responsibilities will include:

• Managing the day-to-day operations of the automotive service centre

• Driving sales of automotive products and services to achieve targets and KPIs

• Leading, motivating and developing the team to maximise performance

• Ensuring customers receive excellent service and resolving complaints effectively

• Monitoring centre performance and identifying opportunities to increase revenue

• Recruiting, interviewing and onboarding employees

• Identifying training needs and supporting employee development

• Ensuring compliance with company policies, procedures and health and safety requirements

• Maintaining stock control and ensuring accurate stock management

• Maintaining high standards of cleanliness, presentation and equipment maintenance

• Liaising with senior management and other departments

• Supporting other centres when required

• Ensuring the centre operates efficiently and delivers a consistently high standard of service

We're looking for a confident, commercially minded automotive professional who understands how to run a successful service operation and get the best out of a team.

You'll ideally have:

• Previous management experience within an automotive garage, workshop, fast-fit centre or automotive aftersales environment

• Experience managing a team and overseeing day-to-day operations

• A proven track record of achieving sales targets and KPIs

• Strong commercial awareness and the ability to drive revenue and profitability

• Excellent customer service and complaint-handling skills

• Experience recruiting, training and developing employees

• Knowledge of health and safety, compliance and stock control

• Strong leadership, communication and organisational skills

• A proactive, hands-on approach to managing performance and maintaining standards

Previous automotive management experience is essential. Candidates from…