Cash Management Team Leader

At DFS Group, we're proud to help people create spaces they love to live in. We're home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission.

Behind our brands is a passionate Group team. From Finance and Technology to People, Marketing and Supply Chain, our Group functions power everything we do. They create the foundations that allow our brands to thrive, innovate and grow.

Whether you're supporting our brands or serving our customers, the mindset that connects us means we expect more of ourselves and each other. It means every customer is our favourite, every voice is valued, and every interaction is one we're proud of.

When you're part of a community that shares your way of thinking, the wins feel bigger. The effort feels worth it. It's a place where people stay because they feel valued, and find room to grow because they're challenged.

As a Cash Management Team Leader you will lead, coach, and develop a team of specialists while acting as the primary point of contact for transactional banking operations, ensuring accurate ledger maintenance, timely multi-currency bank reconciliations, and robust financial controls.

You will be responsible for reviewing and approving cash book postings, managing escalations and complex reconciliations, overseeing ad hoc payments and cash forecasting, and delivering comprehensive weekly and monthly reporting. By driving process standardization across brands, monitoring SLAs and KPIs, and fostering a culture of accountability, collaboration, and continuous improvement across Finance, Audit, and internal teams, you will ensure operational excellence and strategic alignment with wider business objectives.

Leading, training, and upskilling the team to build capability, improve technical knowledge, and support Personal development plans (PDP's).

Reviewing and approving cash book postings prepared within the team to ensure the ledgers are accurate and uptodate

Reviewing multi currency bank reconciliations and period end activity to ensure and smooth and well managed financial close

Managing escalations and discrepancies from reconciliations to ensure resolution and ownership in line with policies

Ensuring cash positions are updated and accurate

Drive accurate and timely reconciliation of customer payments across the group

Overseeing Ad hoc payments , direct debits and other activity to ensure processes are robust and policies are in place and being followed

Producing weekly and monthly reporting on team performance and operational issues and lead conversations with retail teams to feedback findings where required

Identifying changes to processes to align brands and remove 'brand separation of the team and process

Monitoring, reviewing and reporting on service level agreements (SLAs) and key performance indicators (KPIs)
Lead and drive within the team the culture of accountability, collaboration, and continuous improvement,

Focusing on performance and development, engaging with learning and development opportunities

Acting as a key point of contact for internal stakeholders, building strong, effective relationships with Finance, Audit and other internal teams

Understanding of double entry cash book postings and experience in balance sheet and bank reconciliations- AAT or financial qualification is advantageous

Strong understanding of cash management, treasury operations and banking systems

Leadership and development of a team including running effective 1;1's, team meeting and performance discussions

Proficient in G suite and ability to prepare and present data to support activities

Highly proficient in data validation and reconciliation in Google sheets/ excel

Previous experience completing complex reconciliations with large volumes of data

Experienced in resolving data discrepancies and producing regular reporting

Experience using multiple systems to perform work with prior experience of payment and banking platforms

Strong demonstrable experience of process improvement and supporting new technologies and/or system changes

Broad understanding of financial controls and compliance

Don't let it discourage you if you don't have all of this experience, it's a guideline that will help you hit the ground running.

Room to grow

Everyone at DFS Group begins with a structured induction designed to help you understand our brands, our culture and how we work together.

From day…