CMMS and PPM Lead. LilyLifestyle

CMMS & PPM Lead

The CMMS & PPM Coordinator optimises IFM (CAFM) system use and manages planned maintenance data. The role focuses on improving CMMS workflows, reducing manual administration, and ensuring planned maintenance is correct, compliant, and driven by well‑designed system processes rather than workarounds. Acting as an IFM Super User, the postholder supports continuous improvement, system adoption, and audit‑ready maintenance delivery.

• Process Design & Continuous Improvement
  • Design and document clear, scalable CMMS processes
  • Test and support rollout of IFM enhancements and new releases
  • Support training and adoption of improved ways of working
  • Ensure CMMS processes remain audit‑ready and consistently applied
• PPM Management (System‑Led)
  • Manage creation, structure, and ongoing maintenance of PPM schedules within IFM
  • Ensure PPM regimes are aligned to SFG
    20 and statutory guidance
  • Ensure correct PPMs are linked to assets based on asset type and risk
  • Control PPM changes and suspensions through agreed Simple Change processes
  • Retain full PPM history and evidence to support audit and assurance
• Daily IFM Maintenance Updates
  • Manage daily IFM updates
  • Address IFM issues with D&T Teams
  • Ensure data remains accurate, consistent, and reliable
  • Support in UAT
• Audit, Assurance & Governance Support
  • Provide structured PPM evidence to support internal and external audits
  • Ensure maintenance arrangements can be clearly explained through CMMS records
  • Maintain governance over PPM changes, suspensions, and system controls
• IFM Security & Access Management
  • Manage IFM user access, roles, and permissions for the account
  • Ensure access reflects governance and separation of duties
  • Support onboarding and off‑boarding from a system access perspective

• Strong experience working with CAFM / IFM systems in a maintenance environment
• Experience improving how CMMS systems are used, not just administrated
• Experience managing PPM schedules and maintenance data
• Practical understanding of SFG
  20‑aligned maintenance regimes
• Process improvement and systems thinking mindset
• Proactive self‑starter focused on improvement and innovation
• High attention to detail and data quality
• Confident working as a system Super User
• Comfortable testing and supporting system changes
• Strong communication and stakeholder engagement skills

• Competitive salary and comprehensive benefits programme