Council Tax Assistant x ; CDC

Council Tax Assistant x 2 posts (CDC) Job details

Salary:
Grade 6, £26,403-£27,255 (pay award pending)

Contractual hours: 37 hours per week (Full‑time)

Basis:
Full‑time

Region:
Doncaster

Job category/type:
Finance

Date posted: 22/06/2026

Job reference: REQ
23259

Based at: Civic Office / Hybrid Working

Salary details: Grade 6, £26,403‑£27,255 (pay award pending)

Contract Type: Permanent

Hours: Full time, 37 hours per week

Closing date: 19th July 2026

The City of Doncaster Council is a confident, ambitious organisation that puts improving the lives of residents at the centre of everything we do. You have an opportunity to be part of this as a Council Tax Assistant.

We are recruiting two permanent Council Tax Assistants to maintain account records, recover Council Tax, handle correspondence and deal with the public both by telephone and in person at the One‑Stop Shop.

The successful candidate will receive full training to manage all aspects of billing and collection, helping to maximise income for the Council.

We are seeking a hard‑working, friendly, and motivated individual with strong communication and computer skills, who can work under pressure, meet workload targets and provide essential service to our customers.

Previous experience in a busy finance or customer‑facing environment is desirable, as the role involves daily telephone and face‑to‑face enquiries.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Well‑being support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Short listing will be w/c 20th July 2026;
Interviews, w/c 27th July 2026.

For further details, contact:
Sara Goldsmith (sar) or Steve Woods ().

We encourage applicants to use their own words to reflect their experience and skills; over‑reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (advanceem) or visit the Advance website () to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Civic Office, Waterdale, Doncaster, DN1 3BU