Service & Case Support Officer - Psychology; CDC

Job Details

Title:

Service & Case Support Officer – Psychology (CDC)

Location:

Civic Office, Doncaster (Hybrid)

Closing date: 30 June 2026

Salary:
Grade 6, £26,403 – £27,255 (Pay award pending)

Contract:

Temporary (till 31 March 2027)

Hours:

37.5 per week

Flexible working: considered

DBS requirement:
Enhanced Level

Full‑time role in the Service & Case Support Team providing administrative and case management support to Young People’s Services, including the Youth Justice Service, Return Home Interview Service, EPIC Youth Crime Prevention Team, Careers Information Advice & Guidance, Pause, Psychology Service and Children’s Rights. The role is dual‑focused: supporting the overall Young People’s Services and the expanding Psychological Service. You will work closely with Service Managers, the Psychology Team and wider Social Care.

• Daily monitoring of all psychological referrals and managing performance data.
• General administrative functions for Young People’s Services.
• Use of MS Office and other IT systems.
• Case level support for service and court and custody processes.
• Business support for data collection processes.
• Service and electronic minute‑taking for professional and client‑focused meetings.
• Processing financial transactions.
• Project support for bids and innovation.
• Collaboration with police and wider Social Care to manage and monitor missing young people.
• Collation of performance data related to missing young people.
• Maintain confidentiality and comply with Data Protection guidelines.
• Adapt to fast‑paced, changing environment and undertake new tasks.

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• Benefits booklet available via attachment (not included in description)

Carolanne Tasker
Tel:
Email:
Carol

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults. We are a Disability Confident employer and offer reasonable adjustments.

Address:
Civic Office, Waterdale, Doncaster, DN1 3BU