Pre Brief Operative

Contract Type:
Fixed Term Contract until January 15th 2027 / 40 Hours per week.

Shift Pattern: 5 days per week starting in the morning

No two days are the same here. You'll be the essential link between our drivers, our warehouse, and our tech:

• Tech Management & Logistics:
  You're the guardian of our  Saturn  handheld devices. You'll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated. If a device is acting up, you'll log the repairs to keep the operation moving without a glitch.
• Data Guru:
  You'll navigate our internal  Universe  system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well-oiled machine.
• Customer
  
  Experience:
  
  You'll be the face of DPD for customers visiting the depot. Whether they are picking up a long-awaited parcel or have a complex delivery query, you'll provide top-tier service and solve problems on the spot.
• Operations Support:
  You aren't just behind a desk. You'll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
• Safety & Standards:
  You'll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.

• A Sharp Eye for Detail:
  You're the type of person who spots a typo or a missing entry from a mile away. Whether you're tracking expensive tech or updating delivery logs, you take pride in 100% accuracy and never  just wing it.
• Digital Fluency:
  You don't need to be a coder, but you should be a  natural  with tech. You're comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like  Universe  , to manage high-volume data entry.
• The  Cool Under Pressure  Factor:
  Depots are high-energy environments with tight deadlines. You stay focused and chill when the floor gets busy, prioritizing your tasks effectively without losing your rhythm.
• Top-Tier Communication:
  You're a  people person  who can switch gears effortlessly-from professional and empathetic when helping a customer, to clear and collaborative when briefing our driver team.
• Adaptability & Drive:
  You're proactive. If you see a way to make a process smoother or a colleague who needs a hand, you jump in. You're flexible with your duties and show up with the self-determination to excel.
• The DPD DNA:
  You genuinely vibe with our core values. You lead with Respect , act with Honesty , stay Flexible , and take Accountability for your work every single day.

Does this sound like you? We're ready to help you grow if you're ready to put in the work.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.