Payment Processing Associate

** Agency
* * Dept of Revenue
** Division
* * Submissions Processing
** Job Classification Title
** Administrative Associate II (S)
** Position Number
**** Grade
* * NC02

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
** Description of Work
*
* PLEASE NOTE:

THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING
The North Carolina Department of Revenue is recruiting for a Payment Processing Specialist to work in our Submissions Processing Department. The primary purpose of the Payment Processing Specialist position is to prepare documents with checks that cannot go straight to the XDS Scanners to be scanned. The documents are prepared in-house through the MPV Stats database. The specialist determines the correct tax criteria and data to enter on tax vouchers that are created timely and accurately according to the divisional goals.

The other associated functions are to deposit checks timely and allow payments to process and post to the Department’s Integrated Tax Administration System (ITAS). Additional duties of the team include determining the correct method to prepare returns and payments from other divisions that can or cannot be deposited through the (ICL) Image cash letter or other data capture platforms.
** Knowledge

Skills and Abilities

/Management Preferences
*** Intermediate working knowledge of PC, Windows and Microsoft Office products
* Able to type 40 wpm and 7000kph with 98% accuracy
* Experience working in a fast-paced team production environment
* Experience in prioritizing work to meet deadlines and production standards with a high degree of accuracy
* Adapt to changes within the workflow and team environments and apply applicable guidelines

Recruitment Range: $32.000 - $39,000
* Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
*** COMPENSATION & BENEFITS:
**** The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
**** Some highlights include:**
* ** The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service**
* ** Twelve paid holidays per year**
* ** Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year**
* ** Twelve sick days/year which are cumulative indefinitely**
* ** Paid Parental Leave**
* ** Personal Observance Leave and Community Service Leave**
* ** Longevity pays lump sum payout yearly based on length of service**
* ** 401K, 457, and 403(b) plans**
* ** Eligibility for the Public Service Loan Forgiveness Program
** The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.
* This position is…