Production Sales Manager - Audio Visual, Event Technology

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Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We’re looking for dedicated, determined people to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

This a hybrid role but must be located in the South Florida market. The Manager, Production Sales will help procure and manage key account(s) from outside business development efforts and will provide additional sales assistance to our venue sales teams. This role will work together with sales leadership to provide exceptional customer service to our Production Sales Team clients, our venue teams, and strategic partners.

• Support the company’s growth and profitability strategies by serving as a primary outside sales resource for our Production Sales Team focused on producing high-quality in-person, virtual, and hybrid events within the corporate space. This will involve identifying and qualifying potential prospects, building strong relationships, and providing creative solutions for our clients.
• Responsible for generating and revising quotes based on the needs of hotel leads requiring AV products and services.
• Follow the venue-based sales process as directed by sales leadership, including the prequalification of leads, quote generation, timely contract confirmations, follow-up, and more.
• Responsible for having a deep knowledge of Pinnacle Live’s products and offerings.
• Provide leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
• Responsible for entering all pertinent client information into Pinnacle Live’s CRM platform.
• Communicate & collaborate effectively with the Director of Production Sales
• Build strong relationships within and outside of our hotel sales organization(s)
• Provide additional sales support to Pinnacle Live’s sales teams within the hotel locations
• Willing to join and participate in networking organization(s) to form new relationships

• Minimum of three (3) years’ experience in a sales and customer service facing role; prior sales experience in the hospitality industry preferred
• Strong business communication, presentation, and writing skills
• Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress
• Exceptional relationship builder, internally and externally
• Production and Staging experience is preferred
• Scenic and Décor experience is preferred
• CMP or CEM is desirable
• Rigging, Electrical, and Exhibit experience is preferred

• Strong technical aptitude, including the use of rigging equipment and electric motors
• Planning ability; able to plan priorit
• Adaptability; able to adapt effectively to change
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong team player orientation
• Commitment to best-in-class customer service for internal and external stakeholders

Travel of up to 40% required

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer.

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.