Business Administration Apprentice

Job Category: Business and administration

Salary: National Minimum Wage — £15,600 to £24,784.50 a year

Address: 2 FREDERICK TREVES HOUSE, ST. JOHN WAY, DORCHESTER, DORSET, DT1 2FD

The successful apprentice will work across Patient Services, general administration, practice workflow and support for senior management. You will gain an insight into how a healthcare organisation operates, while developing practical administration, communication, IT, organisation and customer service skills.

• Support the Patient Services Team with day-to-day administrative and patient-facing tasks, helping the practice provide an efficient and welcoming service.
• Assist with general administration, including filing, data entry, document preparation, scanning, correspondence and maintaining accurate records.
• Gain experience of practice workflow and how different teams work together across a GP surgery, including supporting administrative processes and responding to routine requests.
• Provide administrative support to senior managers with tasks such as preparing information, updating records, organising meetings, producing documents and assisting with projects.
• Develop confidence using practice IT systems and Microsoft Office, while learning how confidentiality and information governance apply within a healthcare setting.
• Work with colleagues across the organisation and, where appropriate, gain experience at both the Dorchester and Portesham branch sites.