Subject Matter Expert

Subject Matter Expert needed in Dorchester Paying £19.78 per hr

Full time hours on a temporary basis

About the Role

We are seeking an experienced Subject Matter Expert (SME) with a strong understanding of policing operations, procedures, and business processes to support the delivery of organisational change, transformation, and improvement initiatives.

The successful candidate will use their operational knowledge and experience to provide specialist advice, support process reviews, contribute to system implementations, and ensure that proposed solutions align with policing requirements and best practice. This role requires close collaboration with operational teams, project teams, stakeholders, and senior leaders to support service improvements and successful business change delivery.

Key Responsibilities

Subject Matter Expertise

• Act as a recognised subject matter expert for policing processes, procedures, and operational practices.
• Provide specialist advice and guidance to project teams, managers, and stakeholders.
• Support the design, development, and implementation of new systems, processes, and ways of working.
• Ensure business requirements accurately reflect operational policing needs.
• Analyse current procedures and identify opportunities for service improvement and efficiency.
• Review proposed changes and assess their impact on operational policing activities.

Business Change and Transformation

• Support organisational change and transformation programmes.
• Participate in workshops, meetings, and working groups to gather requirements and develop solutions.
• Assist in mapping and documenting business processes and operational procedures.
• Contribute to business cases, impact assessments, and change documentation.
• Support testing activities, including User Acceptance Testing (UAT) and process validation.
• Identify risks, issues, and dependencies associated with proposed changes.

Stakeholder Engagement

• Build effective working relationships with operational teams and key stakeholders.
• Act as a liaison between frontline policing functions and project delivery teams.
• Facilitate workshops, meetings, and discussions to gather operational feedback.
• Communicate complex information clearly to a range of audiences.
• Support engagement and consultation activities throughout project life cycles.

Operational Support

• Provide insight into policing operations, legislation, policy, and regulatory requirements.
• Support the development and review of policies, procedures, guidance, and training materials.
• Ensure business processes remain compliant with relevant legislation and organisational standards.
• Assist with the resolution of operational issues arising from new systems or process changes.
• Support adoption and embedding of new ways of working across operational teams.

Performance and Continuous Improvement

• Monitor and evaluate the effectiveness of implemented changes.
• Analyse data, feedback, and performance information to identify improvement opportunities.
• Produce reports, recommendations, and presentations for management and project boards.
• Promote a culture of continuous improvement and operational excellence.
• Share lessons learned and best practice across stakeholders.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared