Paediatric Diabetes Healthcare Support Worker

Job Summary

Are you looking for a new direction and to join a team supporting Children and Young People with Diabetes? We have an exciting opportunity to join our small, friendly children's diabetes team as a Healthcare Support Worker to complement our established multi-disciplinary team, working to support Children and Young People (CYP) 0-19 years with diabetes and their families.

• Support the team in providing care to ensure the standards of Best Practice Tariff are met.
• Contribute to the smooth and effective running of the paediatric diabetes clinics.
• Demonstrate effective communication skills with CYP and their families, promoting a consistent team approach to the management of diabetes.
• Support the MDT in the efficient and smooth running of the Paediatric Diabetes Clinics.
• Prepare for clinics; ensure all equipment is in good working order and ready for use; take any relevant educational material; set up ahead of clinic to ensure a prompt start.
• Perform height, weight, BP and HbA1c blood test for each child attending clinic using Point of Care testing equipment.
• Download blood glucose meters, sensor glucose meters and insulin pumps using the appropriate downloading platforms and software.
• Be responsible for taking annual review bloods when they are due at patients' clinic appointments involving the play specialists if necessary.
• Provide cover in the transition clinics if required.

• Experience of working with Children and Young People or experience working within a care setting.
• A confident approach to communication.
• A willingness to gain a deeper understanding of managing diabetes and the effects of long term health conditions on CYP and their families.
• Ability to undertake basic clinical procedures or a willingness to learn, under the guidance of the Paediatric Diabetes Specialist Nurses (PDSN).
• Willingness and ability to undertake training when in post.
• Evidence of secondary education, demonstrating an understanding of literacy and numeracy.
• Good interpersonal skills.

Essential

• Experience of working with Children and Young People.
• Understands the need for strict confidentiality.
• Has an understanding of children's safeguarding.
• Effective oral and written communication skills.
• IT literate.
• Competence or willingness to undertake venepuncture.
• Flexible approach to work and ability to prioritise own workload.
• Able to work under own initiative within boundaries of role.
• Able to work as part of a team.
• Values and respects everyone as an individual.
• Motivated to be genuinely kind and caring.
• Willing to learn and open to change.
• Maintains a professional appearance, taking pride in the role and place of work.
• Ability to make judgments involving a range of facts or situations.
• Ability to travel across geographical locations as required.

Desirable

• Previous experience in a care setting.
• NVQ Level 2 or 3.
• Experience of working with Children and Young People with acute or chronic health needs.
• Experience of working as part of a multidisciplinary team.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

At DCHFT, we pride ourselves in the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff. Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under‑represented groups.

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and…