Workshop Coordinator

The Workshop Coordinator – Vehicle Hire is responsible for coordinating servicing, maintenance scheduling, and administration of all SVAT vehicles and retail customers at the Dorset MOT Centre. You will ensure vehicles remain road‑legal and fit for hire while providing excellent communication and support to customers and internal teams. Ready to take on this vital role? Join Team Orange in the UK!

• You coordinate vehicle servicing schedules following manufacturers’ guidelines
• You assist the Workshop Manager with daily service centre operations
• You act as the first point of contact for retail customers and manage MOT bookings and communications
• You liaise with dealerships on warranty claims and track progress for resolution
• You coordinate free‑of‑charge replacement vehicles and manage FOC reports to minimise vehicle downtime
• You maintain accurate records, manage invoicing, stock control, and provide purchase order management

• Experience: You have experience in workshop, fleet, or automotive coordination or administration roles
• Organisation: You manage multiple priorities effectively and maintain high attention to detail
• Communication: You communicate clearly with customers, suppliers, and internal teams
• Know‑how: You possess good knowledge of vehicle servicing and maintenance requirements (desirable)
• Accuracy: You ensure precise record‑keeping, invoicing, and reporting
• Customer Focus: You adopt a proactive, problem‑solving approach to customer service

• Competitive Reward Package: Attractive base salary with a performance‑based bonus
• Time Off & Financial Security: Up to 22 days’ holiday plus bank holidays, pension scheme, and life assurance
• Wellbeing & Support: Employee Assistance Programme and access to wellbeing resources
• Career Development: Entrepreneurial, flat management structure with direct access to decision‑makers and genuine opportunities to grow your career