Pathway Co-Ordinator Team Lead

Job summary

The Lead Pathway Coordinator
plays a vital role at DHC Outpatients in ensuring patients receive a smooth,
well managed journey from referral to discharge. As both a skilled pathway
coordinator and an inspiring team leader, this person champions high quality
administration, supports staff, and keeps clinics running safely and
efficiently. This role is ideal for someone
who thrives in a fast-paced clinical environment, enjoys problem-solving, and
values making a meaningful difference to patient care. Working with DHC means
joining a supportive, forward-thinking organisation where your leadership,
ideas, and dedication directly shape service quality and patient experience. The team includes 10 Pathway
Coordinators based out of Dorking Hospital.

Please note that this role is not eligible for visa
sponsorship. Applicants must have the appropriate right to work in the UK
for the duration of the employment.

Shortlisted candidates will be expected to
attend an in-person interview at Dorking Hospital. If you require a
reasonable adjustment under the Equality Act to participate in the interview
process, please let us know when invited so that we can discuss your
requirements.

This role will be based at Dorking Hospital site and will
require travel to other DHC locations where necessary. Candidates should
consider how they will travel reliably between sites during the working day,
including whether they will need access to a car or other suitable transport.

Main duties of the jobIn this role, the Lead Pathway Coordinator will
oversee the full administrative flow of patient care, ensuring clinic
preparation is completed accurately and on time, and results and investigations
are acted upon promptly for clinical decisions to be made and patient care
progressed. They will lead the Pathway Coordinator team day-to-day,
providing guidance, allocating workload, and supporting complex cases. The post
holder will work closely with clinicians, other outpatient departments and
service management to resolve issues quickly and maintain safe, efficient
clinics. They will also contribute to service improvements, process
development, and team training.

We are looking for someone highly organised,
confident in decision making and able to manage competing priorities in a fast paced
environment. Strong communication skills, attention to detail, and the ability
to support and motivate others are essential. The ideal candidate will be
proactive, calm under pressure, and comfortable navigating clinical information
and administrative systems. A positive attitude, problem solving mindset, and
commitment to excellent patient care are key to success in this role.

Full training will be given on the patient
record system and how to complete the role.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

About us This is an excellent opportunity to be a part of our organisation as we
are going through a period of growth and looking to recruit a new Lead Pathways
Coordinator. You will be managing a
highly capable and well-respected team of 10 and will be based at Dorking
Hospital. Dorking Healthcare (DHC) is an organisation that provides a wide range of
quality healthcare services in Surrey and Sussex. We are registered with the
CQC (Care Quality Commission) receiving a Good status in our most recent
inspection, we are an accredited AQP (Any Qualified Provider). Our vision is to
continually improve local services for patients by offering first-class care
and shorter waiting times.

A can-do attitude is a vital asset at DHC, and we are looking for
like-minded individuals to work with us who share the same approach and work
ethic.

The benefits we offer
include:

Competitive salaries

Membership of the NHS
pension scheme
27 days' annual leave plus
bank holidays, increasing with length of service

Access to an Employee
Assistance Programme Opportunities for training,
development and career progression

Some of our sites have free
on-site parking (subject to availability)
We aim to be an employer of
choice and conduct annual staff satisfaction surveysDHC actively encourage and promotes
diversity, ensures all voices are heard and included and is committed to equal
opportunities for all.

Details Date posted
16 October 2026

Pay scheme

Other Salary
Depending on experience

Up to 33,000 per annum depending on experience

Contract Permanent Working  pattern

Full-time

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