Digital Engagement Executive

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

Job Posting End Date:
March 01

10 Digital Engagement Executive x2
Hybrid – 3 days a week in Dorking office

We currently have several vacancies available, and we encourage applicants to review all roles before applying to ensure you select the opportunity that best matches your skills and aspirations. The roles include:

• Senior Marketing Executive
• Senior Digital Marketing Executive
• Senior Marketing Executive, Events
• Digital Engagement Executive (x2)

As a Digital Engagement Executive, you’ll help deliver targeted marketing campaigns that support our teams by reaching the right brokers and customers at the right time. You’ll use digital tools to send personalised messages, create simple contact plans, and support online journeys that encourage more people to use Unum UK’s digital platforms. Your work will help improve engagement, build stronger relationships, and make it easier for customers to get the support they need.

• Help create automated nurture journeys and contact plans that help attract, retain, and engage brokers and customers.
• Deliver personalised digital campaigns across email, social and other channels to support ABM goals.
• Track performance, spot trends, and adjust tactics to improve engagement and conversions.
• Share clear insights and ideas to improve results and test new tools to increase efficiency.
• Keep digital content up to date and make improvements that support a better user experience and strong SEO.

• Strong understanding of segmentation, personalisation and customer journey mapping to support effective targeting and engagement.
• Excellent written and verbal communication skills, with strong attention to detail and organisational capability.
• Familiarity with marketing automation tools and CRM systems, alongside competence in digital analytics platforms such as Google Analytics 4 to track performance, interpret trends and provide clear, insight‑led recommendations.
• Proactive, curious and comfortable adopting new tools, testing ideas and continuously improving marketing effectiveness.
• Confident collaborating with internal stakeholders, external suppliers and cross‑functional teams.

• Generous Bonus
• Healthcare Cash plan Level 1 Funded
• DC pension scheme
• Life, medical and income Insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with on site charging facilities.
• Free Shuttle Bus from Dorking Train Station

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to

Unum UK