Grooming Salon Manager | Rosebud

Our team of pet pampering experts take pride in delivering excellent, high-standard grooming services. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.

• Team member, family & pet benefits across Petstock Group
• Everyday Rewards discounts on groceries and fuel through Woolworths
• Free mental health, financial & wellbeing support through our Sonder service
• Additional paid leave options, including paid parental leave
• Corporate discounts (Bupa, City Fertility, Comm Bank, Samsung + more)

• Providing outstanding dog grooming services in store.
• Drive the profit and sales success of the salon, achieving and exceeding sales targets.
• Coordinate the salon and clients including bookings in conjunction with the Store Manager.
• Assist store shop floor team when required, providing exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Maintaining specific breed clips, while consistently upholding grooming standards and brand/product knowledge.
• Managing and coaching junior groomers.
• Create strong safety mindset, committed to fostering a culture of safety within your team.

• Experience in a similar role or a senior Groomer ready to take that leadership step in their career.
• Ability to create and embed strong safety practices throughout the salon and store.
• Good knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
• Physically fit, with the ability to lift heavy animals as required.
• Demonstrated experience in handling and working with live animals.
• Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
• Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
• Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage with customers and team members.
• Strong attention to detail.

If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!

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Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.

Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.