Senior Retail Sales Advisor

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Reference:
OCT

Expiry date: 22:00, Fri, 30th Oct 2026

Location:

Dorking

Benefits:
As listed in advert

Dorking

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

5.5 Month Fixed Term Contract

£29,500 per annum (pro rata for fixed term contract) plus pension and company benefits

We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Dorking on a 5.5 Month Fixed Term Contract, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on the high street of Dorking, this branch offers an extensive product range from its large and open showroom and features a comprehensive range of designer paints and Wall coverings, everything our customers need to create and complete their home décor projects. There is ample parking available due to the store's location on the high street. Brewers are renowned throughout the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business.

The branch opening hours are Monday to Friday 7am - 5pm, Saturday 8am - 5pm.

Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group.

We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

• Assist the Branch Manager with developing the branch and the team including deputising in their absence
• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Have keyholder responsibilities, cashing up and associated supervisory tasks
• Allocate work to the team, keeping them motivated and driven
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
• Ensuring orders and enquiries are dealt with and followed up on promptly
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch

• Experience in a retail environment, ideally in a team leader or supervisory role
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Highly motivated with the drive to succeed and do a great job
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• The ability to motivate and inspire colleagues to achieve the highest level of customer service
• Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
• Keen to learn, develop skills, and progress within our industry
• Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
• An interest in our industry would be advantageous but not essential as product training will be given

• Competitive salary
• 33 days holiday,…