Parts Sales Advisor

Parts Sales Advisor Dorking, Surrey
 £31,000 - £33,000  Bonus
 Full Time  Permanent  37.5 Hours per Week

Are you a customer-focused professional with experience in sales, parts, or a technical environment? Do you enjoy building strong customer relationships and delivering outstanding service? If so, we'd love to hear from you.

We're looking for a Parts Sales Advisor to join a busy and supportive team, providing customers with expert advice and a first-class spare parts service. This is a fantastic opportunity for someone with strong communication skills who is looking to develop their career within a well-established and growing business.

What's on Offer?
Salary of £31,000 - £33,000 depending on experience
Profit-related bonus scheme
25 days holiday plus Bank Holidays
Enhanced pension scheme
Life assurance (5x salary)
Discount shopping portal
Cycle to Work scheme
Employee Assistance Programme
Ongoing training and development opportunities
Free onsite parking
Career progression opportunities

The Role As a Parts Sales Advisor, you'll be responsible for supporting customers with their spare parts requirements, ensuring orders are processed accurately and efficiently while maintaining exceptional service levels.

Key responsibilities include:

Responding to customer enquiries via phone and email
Identifying and supplying the correct parts for customer requirements
Processing orders accurately and efficiently
Providing updates on order status, availability, and delivery schedules
Building and maintaining strong customer relationships
Identifying opportunities to increase parts sales
Supporting the team in achieving sales and margin targets
Managing urgent orders and resolving customer issues promptly
Assisting with continuous improvement initiatives and business growth

About You We're keen to speak with candidates who have:

Excellent customer service and communication skills
A professional and confident telephone manner
Previous experience in a sales, customer service, parts, or technical support environment
Strong organisational skills and the ability to work to deadlines
Good IT skills, including Microsoft Office
A proactive and positive approach to work
The ability to thrive in a team environment while managing your own workload

Experience with in engineering, automotive, machinery, industrial equipment, plant, agricultural, or technical products would be highly advantageous.

If you're looking for a role that combines customer service, sales, and technical knowledge within a supportive business that invests in its people, we'd love to hear from you.

Apply today to find out more.

INDENG