Customer Advisor/Trade Counter Assistant
Job in
Dorset, Dorset County, England, UK
Listed on 2026-09-15
Listing for:
The Work Shop Resourcing Ltd
Full Time
position Listed on 2026-09-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service -
Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Job Description & How to Apply Below
Location:
Poole, Dorset
Job Type: Full-Time, Permanent
Hours:
Monday to Friday, 8:00am – 5:00pm
Alternating Winter Saturdays: 8:30am – 12:00pm
Salary: £30,000 - £35,000
Join Our Team!
Our client is a well-established independent heating spares merchant serving both trade and domestic customers. They're looking for a friendly, reliable and motivated Customer Advisor / Trade Counter Assistant to join the team in Poole.
If you enjoy working with people, thrive in a busy environment and take pride in delivering excellent customer service, we'd love to hear from you.
Key Responsibilities of the Customer Advisor / Trade Counter Assistant:
• Answering customer telephone enquiries
• Responding to customer emails
• Serving trade and retail customers on the counter
• Booking goods in and out using Sage
• Processing customer orders and quotations
• Assisting with stock control and maintaining a tidy branch
• Providing excellent customer service at all times
What We're Looking For in a Customer Advisor / Trade Counter Assistant:
• Excellent communication and customer service skills
• A positive, can-do attitude
• Good IT skills
• Ability to work both independently and as part of a team
• Organised with good attention to detail
• Previous trade counter, plumbing, heating or merchant experience is desirable but not essential, as full training will be provided for the right candidate.
What We Offer:
• Competitive salary (depending on experience)
• Company pension
• 20 days annual leave plus Bank Holidays
• Full training and ongoing support
• Friendly, supportive team environment
• Long-term career opportunities within a growing independent business
If you're looking for a varied role where no two days are the same and you enjoy helping customers, we'd love to hear from you.
Benefits:
• Casual dress
• Free parking
• On-site parking
Work Location:
In person
trade counter assistant, customer advisor, trades, heating, plumbing
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×