Custody and Community Support Worker

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We’re hiring a Custody and Community Support Worker (Peripatetic) to join the CFO Evolution programme. In this role, you will carry out effective assessments, deliver tailored interventions, and build strong relationships with stakeholders within custodial settings. Your primary focus will be to support participants in identifying and addressing their individual needs, with the aim of reducing their risk of reoffending.

You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding both adults and children. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management.

From initial engagement and assessment, you will offer motivational support and guidance throughout participants’ sentences. You’ll deliver both one‑to‑one and group interventions to help individuals overcome barriers to reintegration. A key part of the role involves preparing participants for release, ensuring a smooth and well‑supported transition back into the community.

The role will require you to work closely with peer mentors and volunteers to support caseload management and connect participants with vital services such as housing, substance misuse support, and physical and mental healthcare. Due to the peripatetic nature of this role, regular travel across the designated cluster is required for caseload management, service delivery, and attending internal and external meetings.

Flexibility to cover other locations within the South West region may also be necessary.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,877 to £29,000 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension – 5% Employee / 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with a wide range of retail discounts, cycle‑to‑work scheme, and additional voluntary benefits

There’s also the opportunity to progress your career!

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on

Communities and Education Division is part of an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.

Hours: 37 hours a week. Monday to Friday 8.30 am to 5.00 pm

Closing Date 27 February 2026

• Manage a caseload of participants across both custody and community settings.
• Completion of pre‑release work/through the gate support, initial assessments and creation of individual/tailored action plans, delivery of interventions on a one‑to‑one and group work basis, motivational support and guidance to help and sustain engagement, progress reviews (updating and developing) and reinforce positive outcomes.
• Ensure the accurate and timely recording of input participant data and information in order that the service operates within contractual, administrative and financial requirements.
• Meet individual performance targets and contribute towards meeting team performance targets.
• Ensure effective case management and co‑ordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding change in individual risk to the Probation Service and adhering to systems, policies and procedures to support the management of risk.
• Implement safeguarding policies and procedures within all aspects of delivery, to protect children and vulnerable adults within both a custodial and community setting.
• Lead and contribute to the delivery of a range of assessments and…