Admissions​/Records Assistant

The Admissions Records Assistant I is responsible for providing entry-level administrative support within the Admissions and Records Office, with primary responsibility for reviewing, validating, and processing admissions applications and supporting documentation. This position utilizes Banner, Axiom, Persona, and other institutional systems to verify applicant information, ensure data accuracy, identify discrepancies, and facilitate timely admissions processing. The Admissions Records Assistant I serves as a key quality control point in the admissions process by ensuring student records meet institutional requirements prior to admission and enrollment.

POSTING DATE: OCTOBER 5, 2026

SALARY:
Appropriate placement on Salary Schedule E4, 05 (range: $35,670 - $53,865).

ANTICIPATED

START DATE:

NOVEMBER 1, 2026

The position will be based on the Wallace Campus in Dothan.

More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

ADVISORY COMMITTEE:
The President will appoint an Advisory Screening and Interview Committee to include representatives of the College faculty and staff. This committee will employ appropriate procedures, including the review of application packets, interviews, and demonstration of competency, to determine which applicants are to be recommended to the President for further consideration. From all the applications received, a screening committee will select the applicants to be interviewed.

Applicants must travel at their own expense for interviews that are conducted in person.

• Review admissions applications and supporting documentation for completeness, accuracy, and compliance with institutional requirements.
• Utilize Banner, Axiom, Persona, and other institutional systems to validate applicant information and supporting records.
• Verify residency documentation, demographic information, identification records, and admissions requirements.
• Identify discrepancies, incomplete records, duplicate applications, or conflicting information and take appropriate action to resolve issues.
• Communicate with applicants regarding missing or deficient documentation.
• Process admissions records according to established policies, procedures, and timelines.
• Maintain accurate applicant records and ensure information is properly reflected across institutional systems.
• Monitor assigned processing queues and workflows to ensure timely completion of admissions activities.

• Review electronic documents and records for accuracy and completeness prior to processing.
• Maintain confidential student records in accordance with the Family Educational Rights and Privacy Act (FERPA) and institutional policies.
• Conduct routine audits and quality checks to ensure data integrity within admissions systems.
• Assist with records retention and records management activities.
• Support compliance with state, federal, accreditation, and institutional requirements related to admissions records.

• Respond to applicant inquiries regarding application requirements, deadlines, and admission procedures.
• Provide assistance to students, parents, faculty, staff, and external stakeholders regarding admissions processes.
• Answer telephone calls, emails, and in-person inquiries in a professional and courteous manner.
• Refer complex admissions, residency, or records issues to appropriate staff members.

• Assist with admissions events, registration activities, and student onboarding processes as assigned.
• Support office operations through filing, document management, correspondence, and general clerical duties.
• Assist with special projects and other duties related to admissions and records operations.
• Collaborate with advising, financial aid, and other student services personnel to ensure efficient processing of student records.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from a criminal background check. Wallace Community…