Answering Service Representative: 2nd Shift

We are seeking dependable, customer-focused individuals to join our Call Center team! If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we'd love to hear from you!

• Provide exceptional customer service over the phone with professionalism and courtesy.
• Maintain a positive attitude and speak with a friendly, welcoming tone at all times.
• Follow company procedures and instructions accurately.
• Handle multiple tasks while working efficiently in a fast-paced environment.
• Work collaboratively with team members to meet performance goals.
• Remain calm and professional while working under pressure.
• Accept constructive feedback and apply it to improve performance.

• High school diploma or equivalent preferred.
• Previous customer service or call center experience is a plus but not required.
• Strong communication and listening skills.
• Excellent multitasking and organizational abilities.
• Dependable work history with a commitment to attendance and punctuality.

• Candidates must:
  
  Successfully complete Call Center skills testing with passing scores.
• Schedule:
  
  Must be available to work every other weekend.

Personnel Resources is an Equal Opportunity Employer. #CL