Business Operations Manager

When you join Tusco, you not only become a member of one of the most respected perimeter security solutions teams, but you also become a member of the Tusco family. If you are motivated to achieve success with a rapidly growing security solutions leader Tusco is interested in you!

Tusco has become an award-winning organization through PERFORMANCE excellence, shared EXPERIENCE
, a positive ATTITUDE and trusting RELATIONSHIPS which define our Core Values. If you feel you align with these attributes let’s talk!

We are currently seeking:
Business Operations Manager

The Business Operations Manager oversees the company’s day-to-day administrative, facilities, and IT functions of assigned location(s) to drive efficiency, ensure compliance, and align with organizational goals. This role provides leadership to assigned staff, manages administrative and facility operations, and coordinates technology resources to support business growth and productivity.

• Supervisory Responsibilities:
  
  Organizes and oversees the schedules and work of assigned personnel.
• Supervisory Responsibilities:
  
  Conducts performance evaluations that are timely and constructive.
• Supervisory Responsibilities:
  
  Handles discipline of assigned personnel as needed and in accordance with company policy.

• Oversee company IT operations, including cybersecurity, phone systems, audio/visual, and management of third-party vendors supporting Tusco in these areas.
• Manage day-to-day IT needs, related policies, and overall cost control.
• Administer Threat Advice platform and lead phishing education programs to strengthen employee awareness and reduce cyber risk.
• Ensure compliance with CMM (Cybersecurity Maturity Model) requirements and maintain all related documentation.
• Responsible for IT-related onboarding functions, including account setup, hardware/software provisioning, and employee technology orientation.
• Drive continuous improvement by evaluating and implementing new vendors, policies, products, or cost-saving initiatives.
• Ensure business continuity through robust cybersecurity, data protection, and disaster recovery protocols.
• Identify and implement technology solutions that enhance productivity, efficiency, and collaboration.

• Oversee company fleet operations in partnership with the CFO during the first 90 days, with full ownership thereafter.
• Manage Samsara software to track utilization, optimize cost savings, and extend equipment life cycles.
• Collaborate with the safety team to implement and enforce safe driving practices and proper care of company assets.
• Develop and maintain a company-wide asset maintenance program, including equipment utilization tracking.
• Lead procurement of company vehicles and equipment, including vendor negotiations and paperwork management, with final approval from executive leadership.

• Oversee all company facilities within the assigned region, including office space planning, maintenance, security, and vendor contract management.
• Collaborate with office location staff to address facility needs, implement processes, and ensure efficient operations
• Supervise Shop personnel and manage the Shop budget, including review of Shop costs and credit card usage for accuracy, accountability, and compliance with waste management requirements.
• Implement and enforce company policies related to shop operations, inventory, facilities, and asset management.
• Ensure all facilities consistently meet safety, regulatory, and operational standards.

• Supervise, and develop Front Desk personnel
• Oversee office management, scheduling, recordkeeping, and administrative workflows.

• Oversee the company’s insurance program, including bonding requirements, in partnership with third-party brokers and in coordination with PSG.
• Manage the full claims process for vehicle incidents, personnel accidents, workers’ compensation, and related matters.
• Ensure all company insurance policies remain clear, current, and compliant, maintaining alignment with PSG standards.

• Provide overflow support to the Accounting and Administration teams, including assistance…