General Services & Farm Supervisor

RSYC Dothan
13211 US Hwy 431 South
Headland, AL 36345, USA

Position reports directly to the General Services Superintendent. This position will assist the GS Superintendent in all support operations for the yeast manufacturing and drying plants, as well as the wastewater treatment operations. May receive occasional work direction from other Plant Management.

This position will have direct responsibility for general services/customer service operators as well as farm/wastewater treatment operators. This position will require the ability to perform every operator job in this department as necessary and cover for operator absences on an emergency basis. In addition, this supervisor will cover for the General Services Superintendent as needed.

This position will require proactive and professional communication across a broad spectrum of personnel including contractors, farmers, truck drivers, and corporate support staff.

This position supports the entirety of the Dothan Plant operations to ensure a safe, organized, and quality workplace. This includes being a leader and participant in a world class safety culture.

Above average knowledge or ability to learn computer applications, including Microsoft Office & SAP/Oracle are essential to this job function.

Primary responsibilities of this position include but are not limited to the following…

• Work with corporate customer service to oversee truck loading schedule and report to GS Superintendent any issues or deviations from the schedule that may impact customer.
• Supervise all aspects of the wastewater treatment farm including irrigation, operator schedules and tasks, farmer management, contractor management, and state regulations/sampling requirements.
• Work independently with plant consultant and outside lab on wastewater treatment and testing.
• Accurately record all data related to farm operations in spreadsheets or other software for audit needs.
• Supervise all aspects of the General Services department including operator schedules and tasks, cleaning schedules, incoming and outbound shipments, contractor management, and plant inventory.
• Accurately record and document all necessary paperwork for the above listed tasks for audit needs.
• Daily update of GS/Farm VPM board. 5S and Lean documentation.
• Daily update of maintenance Mapcon/workorder issuing and completion monitoring.
• Daily check of the cleaning schedule and supervision that tasks are being done properly.
• Weekly check of the eye wash/safety shower inspection forms and periodic audit that they are being done properly.
• Weekly inspection of the cream load out magnet trap inspection log and that it is being done properly.
• Ensure Semi-Annual stormwater samples are being taken per permit requirements and taken to outside lab correctly for analysis.
• Scanning and file retention for all ingredient and raw material ordering as well as finished product shipping from dryer.
• Assist with various support duties when necessary for plant operation.
• Other duties as assigned by the GS Superintendent or Plant Manager.

• Supervises a total of 5 hourly employees. (2 Farm Operators & 3 GS Operators). Indirectly responsible for other teams in the plant to ensure tasks are being completed and safety culture is being adhered to.
• Responsible for the overall direction, coordination, scheduling, and evaluation of these individuals.
• Carries out supervisory responsibilities in accordance with the organization's policies.
• Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
• Active and hands on supervision to problem solve and resolve day to day issues.
• Responsible and accountable for the safety of all assigned personnel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be customer service oriented and skilled in positively resolving customer and public concerns.
• Must be able to affectively find resolutions in various problems that arise in plant operations.
• Must be able to communicate with outside vendors, contractors, and team members professionally and positively.
• Above average spreadsheet and word processing skills are required. Windows operating system and Microsoft Office experience required.
• Requires ability to resolve issues related to customer service, shipments, deliveries, outside vendors.
• Effective organizational skills and ability to prioritize are required to handle detailed information and multiple tasks/priorities.
• Knowledge or ability to learn ERP systems effectively such as Oracle/SAP is required for this position.
• The ability to prioritize, organize and delegate to others while following…