Customer Acceptance and Delivery Manager; CADM; A320

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Airbus Americas, Inc is looking for a Customer Acceptance and Delivery Manager (CADM) to join our team based in Mobile, AL.

The Customer Acceptance and Delivery Manager (CADM) is accountable for the On-Time, On-Quality, and satisfactory delivery of an aircraft to airline customers/lessors. CADM coordinates the Customer Acceptance & Delivery Multi-Functional Team (CAD MFT) for industrial/technical topics, from FAL pre-assembly up to ToT/Ferry Flight, managing risks (technical, industrial, certification, definition, planning aspects) to protect the deliveries.

Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery, working with production teams on every aspect of assembly, including managing technical information, quality control, maintenance tasks, and health & safety along flowlines and flight lines. Join our team and watch our aircraft come to life.

At the Airbus U.S. Manufacturing Facility for commercial aircraft, opened at the Mobile Aeroplex at Brookley in 2015, we produce A320 Family aircraft and added a second product line for the A220 in 2019. This facility strengthens the U.S. aerospace industry and is part of Airbus’ strategy to enhance global competitiveness by meeting the growing needs of customers in the United States and beyond.

• Financial Rewards: Competitive base salary, incentive compensation including profit sharing schemes, retirement savings plan, and the ability to participate in an Employee Stock Ownership Plan (“ESOP”).
• Work/Life Balance: Paid time off including personal time, holidays, and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, and Employee Assistance Plan (“EAP”).
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses and participation in accelerated development programmes with national and international mobility.

Leader of CAD MFT (Customer Acceptance and Delivery Multi-Functional Team)

• Acts as the single POC for the customer along the CAD process to ensure On-Time, On-Quality, and Customer satisfaction.
• Manages the Communication Loop within the core MFT to provide timely and accurate insight for any relevant Customer/Acceptance/Delivery blocking issue.
• Maintains a relationship with airline customers and Global Account Management team for any aircraft fleet awareness.

Monitor the Industrial activities of the aircraft assembly:

• Leads the Risk Management on A/C technical status & Industrial Planning from Pre-FAL to Ferry Flight.
• Monitors the negotiation of complex technical/industrial topics and manages those requiring containment or corrective action.
• Manages any major event, non-conformity, deviation, and ground rework that may impact deliveries.
• Accountable for the Go/No
  
  Go decision at Hand-Over to Delivery, for aircraft acceptance to start the Delivery phase.

Customer Communications:

• Manages communication along the CAD process and shares the Airbus voice towards the customer for technical/industrial topics.
• Defines the Customer Presentations Program for a given fleet in…