Quality & Continuous Improvement Manager

Quality & Continuous Improvement Manager

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Dunbarton Corporation is seeking a Quality & Continuous Improvement Manager to join our team. The role is responsible for the development and implementation of policies and procedures to evaluate and enhance product, material, and process quality, including overseeing the organization’s Quality Management System, ensuring its effective execution and continuous improvement.

• Oversee and lead the Quality Control Department, coordinating and integrating all activities toward the achievement of established goals and objectives, including developing and implementing department policies and procedures.
• Lead continuous improvement of Quality Management processes aligned with customer requirements, business needs, and company goals.
• Support implementation of the company’s Quality Assurance and Quality Control programs, standards, procedures, and contract requirements.
• Develop and execute measurable quality improvement plans using data analytics to track and trend results.
• Monitor production metrics, quality control, and ERP data accuracy to minimize waste and defects.
• Drive preventive and corrective actions in collaboration with internal and external stakeholders.
• Reduce customer complaints by preventing defective parts from being delivered to customers.
• Apply Advanced Product Quality Planning (APQP) principles to ensure product reliability and compliance throughout development and production.
• Recommend actions to maintain quality standards and achieve expected production yields.
• Help drive a culture of quality through active engagement with all employees.
• Drive strategic and tactical initiatives that promote high product standards, operational efficiency, and customer satisfaction.
• Use Root Cause and Corrective Action (RCCA) and problem‑solving tools to address and close quality gaps.
• Support personnel through hiring, onboarding, training, performance management, and succession planning in partnership with the team leader.
• Maintain documentation of company standards in the Quality Control Manual.
• Adhere to work schedule and attendance requirements, including nights and weekends.
• Perform other work as directed and required.

• Knowledge of 6S, Kaizen, and LEAN guidelines and policies.
• Knowledge of quality control systems and defect prevention.
• Knowledge of recording research and sample collection.
• Knowledge of the metal fabrication process and production methods.
• Knowledge of safety regulations, 6S, LOTO, and environmental compliance.
• Knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Knowledge of Total Quality Management (TQM) Systems.
• Skill in advising and training others.
• Skill in use of computer hardware and software, including word processing, database, and spreadsheet programs.
• Skill in interpreting blueprints, work orders, and technical documentation.
• Skill in data analysis and reporting for production and quality metrics.
• Ability to work in a fast‑paced environment and multitask on several projects.
• Ability to stand up in front of a class and teach 6S, Kaizen, and LEAN guidelines and policies, quality procedures, ticket reading, proper tape measure use, etc.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective, courteous working relationships with coworkers and customers.
• Ability to remain calm in stressful situations and to take a teamwork approach to the job by cooperating with others, offering to help others when needed, and considering larger organization or team goals rather than individual concerns.

Required

• Five (5) years of professional experience in quality control, quality assurance, or similar position in a manufacturing environment.
• Two (2) years of experience directly supervising a group of employees.

Preferred

• Four (4) year degree from a regionally accredited college or university with a major in a directly related subject.
• LEAN, 6S, Kaizen and Six Sigma training.
• ISO 9000 & QS 9000 implementation and management certification.
• ASQ certification.
• PMP Certification & Project Management experience.
• Experience with TPS.

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