Customer Service Associate

Overview

Customer Service Associate I role at Family Dollar. This description outlines duties, qualifications, and benefits for the position.

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment with professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational assistance
• Medical, pharmacy, dental, and vision insurance options

Equal opportunity employer. Employment decisions are made without regard to protected status. This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time position located at 831 S Peterson Ave, Douglas, GA 31533.