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Administrative Assistant Installation Team Bathroom Remodeling

Job in Douglas, Coffee County, Georgia, 31534, USA
Listing for: Bath Solutions Of Georgia Llc
Full Time position
Listed on 2026-01-01
Job specializations:
  • Trades / Skilled Labor
    Installation Technician
Job Description & How to Apply Below

Benefits:

  • Flexible schedule
  • Training & development
Position

Operations Support Specialist

Company:
Five Star Bath Solutions of South Georgia

Location:

Douglas, GA or reasonably commute a few times per week. Most functions can be performed remotely.

Job Functions:
  • Operate as the customer contact once a sale has been made.
  • Coordinate with the project manager and/or measure techs to ensure a follow-up measure is scheduled promptly after a sale.
  • Communicate timelines and provide customer updates on order and installation progress.
  • Coordinate with project manager to set installation schedules and promptly notify customers of any changes or unforeseen circumstances that affect a scheduled installation.
  • Contact customers after installation to verify success and encourage them to leave a five-star review.
  • Take and respond to calls from customers regarding servicing or maintenance issues, ensuring these are brought to the attention of the project manager.
  • Coordinate with project manager and/or service department to resolve customer issues rapidly.
  • Assist in managing the customer board for measures, orders, installations, and post-installation issues.
  • Print contracts for measure techs to pick up before a measure and prepare packets for installers when they pick up materials.
  • Inform installers in advance and email contracts for upcoming jobs on installers' schedule.
  • Take customer credit card payments and email finance documents for signatures upon completion of installation.
  • Post job ads, vet resumes, conduct screening interviews, and set up interview schedules.
  • Assist in modifying contracts as needed and email updated contracts to customers for signatures.
  • Occasionally contact customers for payment.

Other various duties may be assigned on an as needed basis.

Flexible work from home options available.

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