Multimedia Specialist And Webmaster

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Full Time Douglasville, GA, US

3 days ago Requisition

Salary Range: $23.75 To $23.75 Hourly

JOB SUMMARY

The person in this position shoots, edits, and performs post-production work on all TV station programming and manages program scheduling for on-air content that is approved by the Community Relations Director. This incumbent also assists in development and oversees the maintenance of the City’s main webpage.

ESSENTIAL JOB FUNCTIONS

Website & Digital Platform Management

• Oversees the daily operation, maintenance, performance, and security of the City’s official websites and affiliated subsites, ensuring reliable functionality, accessibility, and public usability.
• Coordinates website structure, content updates, and enhancements in collaboration with departmental subject matter experts; initiates routine content reviews to ensure accuracy and timeliness.
• Ensures compliance with accessibility standards and apply search engine optimization (SEO) best practices to improve discoverability of City information.
• Coordinates with the Information Technology Department regarding hosting services, domain registration, SSL certification, and overall site security.
• Analyzes website traffic and performance metrics and prepares reports to inform content strategy and continuous improvement.
• Updates information, materials, and content regularly to ensure the City’s digital presence remains current and accurate.
• Responds in a timely manner to citizen requests and inquiries submitted through website forms and digital platforms, ensuring appropriate routing and follow‑up.
• Research emerging website needs and periodically recommends enhancements, upgrades, and new functionality to support evolving public engagement goals.

Content Creation & Digital Communications

• Creates, edits, and manages written, graphic, and multimedia content for websites, digital platforms, newsletters, and presentations.
• Designs and maintains online forms and interactive tools to support service delivery, data collection, and two‑way communication with residents.
• Supports digital branding efforts by ensuring content aligns with established City brand guidelines, messaging standards, and visual identity.
• Maintains and organizes the City’s digital asset library, including photography, video, and graphic files, using standardized naming conventions and version control.
• Provides proofreading and editorial support to ensure clarity, consistency, and accuracy of published materials.

Newsletter & Public Engagement Support

• Manages production and distribution of the City’s electronic newsletter, ensuring timely inclusion of accurate news, events, and announcements.
• Coordinates content sequencing, formatting, and automated feed compatibility to support consistent and effective outreach.
• Monitors and responds to resident inquiries received through digital communication tools, escalating or routing requests as appropriate.

Multimedia Production & Event Coverage

• Plans, shoots, and edits digital video and audio content for internal and external audiences in support of City communication objectives.
• Assists with studio and field production, including photography, videography, and event coverage, as assigned.
• Maintains readiness and proper storage of photography and video equipment, including cameras, audio gear, lighting, batteries, and media storage.
• Downloads, archives, and categorize digital media in accordance with departmental standards to ensure long‑term accessibility and retrieval.
• Works closely with marketing, communications, and City departments to assess digital…