Northstar Mortgage Loan Processor and Loan Officer Assistant

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Northstar, powered by Canopy Mortgage, is seeking experienced Processors to join our growing team. We are a national lender licensed in 30 states, offering a variety of mortgage products including FHA, VA, USDA, and state housing assistance programs.

Experience Required: Minimum 2 years in mortgage loan processing.

Location: Hybrid-Remote, with offices in Douglasville, GA or Marietta, GA. Must be willing to work in-office 2-3 days per week.

Job Description: We are looking for a motivated, detail-oriented Loan Partner to support our team. This role combines responsibilities of a Loan Officer Assistant and Loan Processor, focusing on accurate loan file management and excellent client service.

Responsibilities include:

• Reviewing third-party documents like appraisals, titles, insurance, and employment verification.
• Processing various loan types including FHA, VA, jumbo, and conventional.
• Ensuring compliance across multiple states.
• Adapting to industry standards and new technologies.
• Communicating proactively with borrowers and team members.

Performance Expectations:

• Submit loan files within four business days of receiving the sales contract.
• Process at least 20 loans per month.

Customer Communication:

• Initial contact with borrowers to introduce the process and gather documentation.
• Follow-up calls for condition reviews, with written summaries sent afterward.

Loan Officer Support:

• Serve as primary contact for clients, ensuring timely updates.
• Review and validate borrower documentation.
• Prepare and submit files to underwriting, maintaining compliance.

Loan Processing:

• Verify all documentation for accuracy and compliance.
• Coordinate with underwriters, title companies, and stakeholders.
• Address underwriting conditions promptly.

Pipeline Reviews:

• Participate in weekly pipeline meetings and update system statuses.
• Identify and resolve potential issues proactively.

Documentation Updates:

• Keep records current in the LOS system.
• Document communication efforts and delays.
• Follow up with borrowers or third parties as needed.

Qualifications:

• At least 2 years of mortgage processing experience.
• Proficiency in reviewing mortgage documents.
• Experience with various loan types and regulatory guidelines.
• Strong organizational and communication skills.
• Ability to handle multiple priorities in a fast-paced environment.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Retirement plan options.
• Opportunities for growth and development.
• Collaborative work environment.