Front of House Reservations Assistant
Listed on 2025-12-31
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Hospitality / Hotel / Catering
Event Manager / Planner, Hospitality & Tourism
Benefits
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Imagine a place where nutrition science meets culinary artistry, where every touchpoint inspires people to live longer, healthier and more vibrantly. Nutrition Nest at Preserve Life is a revolutionary integrated wellness destination combining a longevity clinic, beauty boutique, retail store, and experiential restaurant under one roof.
Located on 1,200+ acres of pristine forest with spring-fed lakes, just West of Atlanta, we are redefining how health is experienced. Guided by evidence-based nutrition science, functional medicine pathways, curated healthy aging products, and transformative dining, Nutrition Nest is designed to help people not just live — but come alive.
Opening December 2025.
THE OPPORTUNITYWe’re seeking a Front of House & Reservations Assistant to act as the vital connection between our guests’ initial booking and their wellness dining journey. This role blends guest communications, reservations management, and personalized service, ensuring a seamless and memorable experience from the first call to the final farewell.
Your Mission:
Curate exceptional guest experiences through proactive reservations management and front-of-house support. Your Impact:
Anticipate guest needs, optimize reservations, and contribute to revenue growth through upselling and repeat visits. Your Stage:
Experiential Kitchen – an interactive dining environment where guests engage in transformative wellness pathways.
- Contact guests pre-visit to confirm meal pathways and document preferences
- Record allergy/dietary information in guest notes for safety
- Greet guests warmly, confirm details, and serve welcome drinks with educational context
- Maintain reservation system and optimize table allocations
- Manage reservation platforms and guest profiles
- Support FOH management with guest reports and correspondence
- Utilize POS and data portal for guest tracking and reporting
- Provide personalized upselling based on visit history
- Collect guest feedback to support continuous improvement
- Collaborate with hosts and FOH team for smooth guest flow
- Participate in training and assist with events/promotions
- Maintain organized front-of-house areas
- Support onboarding of FOH staff
Required Qualifications
- 2+ years in high-end hospitality (luxury hotel, fine dining, or similar)
- Reservations management or host role experience preferred
- High school diploma required
- Strong organizational and detail orientation
- Professional verbal and written communication skills
- Hospitality degree or related education
- Fine dining or luxury reservations background
- Knowledge of dietary restrictions and allergy management
- Experience in wellness-focused hospitality
- Exceptional organizational and guest data management skills
- Warm, polished communication abilities
- Comfort with reservation and POS systems
- Sales and upselling instincts with guest-centered approach
- Empathy, relationship building, and passion for wellness
- Join a first-of-its-kind wellness hospitality concept
- Help deliver transformative dining rooted in science and nutrition
- Clear advancement path to Guest Experience Manager or FOH Supervisor
- Training in luxury hospitality, wellness, and guest relations
- Be the first point of connection for guests on their wellness journey
- Contribute directly to memorable and safe guest experiences
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