General Manager

Position Title

General Manager

Regional Manager

The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies.

• Acquire and maintain customers
• Compliance with all applicable federal, state and local statutes
• Decipher, prepare and review financial statements and store reports
• Ensure adequate availability of merchandise at all times
• Fill out paperwork for submission to corporate support
• Follow monthly marketing plans
• Implement sales and marketing programs
• Maintain company vehicles within safe operating standards
• Manage inventory and cash assets
• Meet company standards for quality, customer service and safety
• Meet sales and revenue goals, implement marketing and growth plans
• Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate
• Provide a safe, clean environment for customers and associates
• Recruit, hire, and train to ensure efficient operations
• Set goals and conduct weekly staff meetings
• Store management and associate training
• All other duties deemed necessary for effective store management

• Effective organizational skills
• Established selling and communication skills
• Handle multiple priorities simultaneously
• Learn and become proficient in POS system
• Professional appearance
• Effective written and verbal communication with employees and customers
• Conflict negotiation and resolution
• Plan, organize, delegate, coordinate and follow up on tasks and assignments
• Problem solving and recognition
• Valid driving record and insurability requirements
• Regular and consistent attendance, including nights and weekends as business dictates
• Education and Experience:
  
  Associate or Bachelor’s degree in business, accounting, marketing or management; or two years’ experience in retail or other business emphasizing customer service, account management or merchandising.

Requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds; stooping, bending, pulling, climbing, and reaching as required. Must traverse multiple flights of stairs carrying furniture, appliances, and electronics, work in and outdoors in a variety of climates and weather conditions, drive and stand for prolonged periods.

Mid-Senior level

Full-time

Management and Manufacturing;
Retail industry