Coordinator Quality Assurance

Coordinator Quality Assurance

Utili Quest, LLC, a leading provider of quality underground utility damage prevention for over three decades, is looking for a Coordinator Quality Assurance to join its Operations Team. With headquarters in Alpharetta, Georgia, and offices across the United States, Utili Quest offers a dynamic and collaborative work environment.

• Collaborate with Operations partners to identify opportunities for damage prevention through field audit processes.
• Identify at‑risk field technicians who need additional training and provide coaching/mentoring.
• Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations.
• Correct field risk findings and coach/mentor technicians.
• Provide frequent feedback to Field Check partners to improve quality results, reduce damages, and ensure audit requests are completed with proper documentation.
• Communicate audit and investigation findings with quality assurance and operations management, both verbally and in written format.
• Effectively balance various job responsibilities while meeting daily productivity and efficiency standards and completion deadlines.
• Provide witness testimony in small claims and litigated cases when necessary.
• Promote and maintain a strong safety culture and ensure quality standards are met.
• Maintain a good working relationship with clients, excavators, regulators, employees, and the public.
• Operate company vehicles safely and maintain a professional appearance.
• Support hands‑on utility locate training and education in damage prevention.
• Remain current on existing and emerging learning methodologies and technologies.
• Attend weekend and ticket production work as required.
• Complete other duties as needed.

• High School Diploma or GED equivalency.
• One (1) or more years of experience locating underground utilities and/or related experience; two (2) or more years preferred.
• Thorough understanding of utility locating procedures, marking standards, and proficiency with locate equipment.
• Ability to troubleshoot difficult locates and interpret utility plats.
• Demonstrated ability to coach and mentor technicians.
• Critical thinking skills to analyze facts, anticipate results, make decisions, and meet deadlines.
• Excellent verbal and written communication skills at all levels.
• Proficiency in computer‑based technology and ability to learn new systems and software.
• Flexibility and adaptability in a fast‑paced, dynamic work environment.
• Respond to emergency calls, as needed.
• Proficient in use of hand tools and equipment (shovels, screwdrivers, wrenches, and ped keys, etc.).
• Ability to carry 3–5 lb electronic locating equipment for extended periods and lift objects up to 50 lbs.

• Complete and maintain all training.
• Drive safely and follow company safe‑driving policies.
• Maintain punctuality and attendance at all shifts and training sessions.
• Perform work in all weather conditions, during normal and after‑hours.
• Regular use of hands and fingers to operate specialized equipment and tools.
• Reach overhead, bend at the waist, stand or walk for extended periods.
• Frequent lifting and/or moving up to 25 pounds.
• Specific vision abilities required: close vision, ability to adjust focus.
• Hearing and speaking to exchange information.
• Follow all safety rules at all times.
• Work a flexible schedule (some evenings and weekends) as needed.

• Weekly paychecks.
• Paid time off, parental leave, and holidays.
• Insurance (medical, prescription drug, dental, vision, disability, life).
• 401(k) with company match.
• Stock purchase plan.
• Education reimbursement.
• Legal insurance.
• Discounts on gym memberships, pet insurance, and more.

The wage range for Coordinator Quality Assurance is $22.00 – $26.00 per hour.

Our company is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.