Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator

Location: Tower Hamlets

Contract: Full-time, Permanent

Hours: 42.5 hours per week, Monday – Friday

Salary: Up to £27,957.52 per annum

About Us: “A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

We are looking for a motivated and organised Administrator to join our dedicated team in Tower Hamlets. You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues.

• Provide administrative support to the Operational team and Partnering Manager
• Engage with colleagues, residents, and external stakeholders professionally via phone and email
• Raise and process orders, ensuring correct certification for each property
• Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date
• Produce reports for management, including profit percentages and performance updates
• Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
• Support the team with scheduling, record-keeping, and general administration
• Strong organisational and administrative skills
• Confident communicator with excellent written and verbal skills
• Ability to work in a fast-paced environment and handle multiple priorities
• Good IT skills, including Microsoft Office and job management systems
• A team player with a positive, proactive attitude

• 25 days annual leave plus bank holidays
• Leading pension scheme
• Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – support for paid volunteering in the community
• Staff perks with Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, Share save scheme, and more
• Family friendly policies

Eligibility: Candidates must have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.

Checks: All roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:
Laura Bourne ()

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and hold the Gold Award in the Defence Employer Recognition Scheme. We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

We invite applicants to voluntarily share their background information during the application stages to help us better understand diverse experiences. These questions are optional and will not impact your ability to apply.