Lettings Administrator

PSM Recruitment is seeking a motivated and organised Lettings Administrator to join our busy office in Dover. This is a fantastic opportunity for someone with strong administrative skills who is looking to develop their career within the property sector, with the potential to progress into a lettings role.

• Providing comprehensive administrative support to the lettings team
• Managing and maintaining accurate records and documentation
• Handling enquiries via phone, email, and in person
• Coordinating appointments and property viewings
• Conducting property viewings with prospective tenants
• Assisting with tenancy paperwork and compliance processes
• Supporting the team in day‑to‑day lettings activities
• Delivering excellent customer service at all times

• Strong administrative and organisational skills
• Good typing and IT proficiency
• Excellent communication and interpersonal skills
• Confident in dealing with a variety of people and situations
• Ability to manage challenging or sensitive situations professionally
• A proactive attitude and willingness to learn and progress
• Full UK driving licence (preferred, for property viewings)

• Professional and approachable manner
• Reliable and detail‑oriented
• Able to work both independently and as part of a team
• Positive attitude with a desire to develop within the lettings industry

Monday to Friday: 9:00am - 5:30pm

Every other Saturday: 9:00am - 4:00pm

£26,500 - 27,500 per annum