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Services Advisor — Resident Support Specialist

Job in Dover, Kent County, CT16, England, UK
Listing for: Civic Recruitment Limited
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-01-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Housing Services Advisor — Resident Support Specialist
A local recruitment agency is seeking five Housing Services Advisors for a temporary contract in Tower Hamlets, lasting until March 31, 2026. Candidates should have contact centre experience, particularly with housing repairs and the Northgate system. Applicants are expected to effectively manage resident expectations while providing excellent customer service. Successful candidates will receive a two-week training program in the office before transitioning to hybrid working arrangements, with office hours from 8:30 am to 5:00 pm.
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