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Interim Complaints & Compliance Lead - Local Authority

Job in Dover, Kent County, CT16, England, UK
Listing for: Civic Recruitment Limited
Seasonal/Temporary position
Listed on 2026-06-14
Job specializations:
  • Government
    Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Civic Recruitment Limited is seeking an Interim Complaints Manager to oversee a council-wide complaints service. You will ensure compliance with corporate policies and manage complex complaints, while analyzing customer feedback to improve service standards.

The ideal candidate has significant experience in complaint management within a public sector environment, excellent communication skills, and the ability to enhance service delivery through effective stakeholder engagement.

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