Operations – Import Customs Clearance Coordinator

Job Title - Operations - Import Customs Clearance Coordinator

Department - GBO (Customs Clearance)

Reports to - Team Lead

In this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts.

To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers & other Hillebrand Gori offices and agents to meet the customers’ needs.

Additional duties and requirements relating to customs clearance activity may be applicable to meet business needs.

• Accurate input of order data via various in house and HMRC associated systems
• General administration
• Assisting colleagues in maintaining effectiveness of Customs data entry
• Dealing with telephone and email queries
• Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
• Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
• Monitoring of guarantees and closure of associated documents alongside HMRC and clients
• Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required

• The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.

• None

• Internal staff
• Suppliers
• Customers

• None

• As per objectives defined within our in-house system: CHRIS (Cross-divisional Human Resource Information System)

• None

• Mon-Fri 09:00 - 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier / later shift to cover holidays and workloads
• Cover out of office hours callout when required
• Additional hours as and when required COMPETENCIES FOR
  
  THE ROLE TECHNICAL SKILLS Desirable
  • Knowledge of GB Import customs clearance formalities and associated computer systems
  • Knowledge on the CDS (Customs Declaration System), HMRC system
  PERSONAL SKILLS Essential
  • Excellent planning and organisational skills
  • Excellent communication skills
  • Self-motivated and able to work without supervision
  • Experienced team player
  • Able to work under pressure
  • Enthusiastic and driven to achieve targets and objectives
  • Excellent customer service skills
  LANGUAGE SKILLS Essential
  • Excellent verbal & written English
  COMPUTER SKILLS Essential
  • General computer skills, inc.
    
    Excel
  EDUCATION/QUALIFICATIONS Essential
  • Good standard of general education
  PROFESSIONAL EXPERIENCE / SKILLS Desirable
  • Experience in Excise clearance requirements
  • experience in import customs formalities.