Multi Skilled Operative

Multi Skilled Operative

Full Time Permanent

Annual salary up to £39,627 per annum, plus company van & fuel card

42.5 hours per week (8-5 Monday-Friday)

Location:

Tower Hamlets

We’re on the lookout for a talented and versatile Multi‑Skilled Operative to join our team, supporting a busy responsive repairs contract in Tower Hamlets. This is a dynamic, hands‑on role where you’ll be responsible for delivering high‑quality repairs and maintenance across a range of trades, ensuring residents’ homes are safe, functional, and well cared for.

You’ll be working across occupied properties, responding to day‑to‑day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem‑solve, and deliver excellent customer service will be key to your success.

With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

• Carry out day‑to‑day responsive repairs across void social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Working in occupied properties with sensitivity to residents’ needs and privacy
• Participating in out‑of‑hours emergency repair rota as required
  
  Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents’ homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault‑finding and problem‑solving skills
• Excellent customer service skills, with experience working in occupied homes
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out‑of‑hours emergency rota

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – a massive thank you from the Executive team
• Volunteering Leave – paid volunteering in the community
• Staff perks with Mears Rewards – discounts on groceries, holidays, eye test vouchers, share save scheme, and more
• Family friendly policies
• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK;
Mears does not currently offer visa sponsorship.

To drive a Mears vehicle you must be aged over 21, have held your licence for over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:
Laura Bourne ()

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We also hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is optional and will not impact your ability to apply.