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QA & Training Analyst Customer Service

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: TransCore, LP in
Full Time, Apprenticeship/Internship position
Listed on 2025-12-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: QA & Training Analyst for Customer Service
A leading technology solutions provider is seeking a full-time Associate QA Specialist to join their Customer Service team in Dover, Delaware. The role involves monitoring calls for quality assurance, auditing reports, and developing training programs for staff. Candidates should possess at least 2 years of customer service experience and advanced skills in Microsoft Word and Excel. Enjoy a collaborative work environment focused on quality and continuous improvement.
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