More jobs:
Customer Service Representative
Job in
Dover, Kent County, Delaware, 19904, USA
Listed on 2025-12-31
Listing for:
Sharpened Image, Inc
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Account Manager -
Sales
Account Manager
Job Description & How to Apply Below
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Assists customers with the account opening process.
- Accurately explains the terms/conditions and policies/procedures relating to the account.
- Processes account payments, perform cash out process at end of shift.
- Consistently meets or exceeds performance goals to ensure the highest quality of service is provided to the customer.
- Performs account maintenance, including account changes, adjustments, and statement requests.
- Contacts customers for additional account information.
- Assists in problem correspondence as required.
- Prepares reports including CSR Daily Activity report and cash out report.
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