Senior Customer Experience Specialist; Onsite
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Wolters Kluwer is seeking a Senior Customer Service Representative for onsite work at 838 Walker Road, Dover, DE 19904. The role requires handling complex inquiries, performing advanced troubleshooting, and mentoring junior staff. Strong communication, CRM proficiency, and cross-functional collaboration are essential.
Shift coverage includes two 9-hour blocks (11am–8pm and 8am–5pm). A high school diploma is required; a Bachelor’s degree and 3–5 years’ experience are preferred.
The following opportunity is for a Senior Customer Experience Specialist (Onsite) with Wolters Kluwer
- Financial Services Solutions.
We have an opening for a Senior Customer Experience Specialist (Onsite) in Dover, DE, United States within Management & Operations, Sales.
This role, Senior Customer Experience Specialist (Onsite) at Wolters Kluwer
- Financial Services Solutions, could be your next opportunity.
Are you ready to take on the Senior Customer Experience Specialist (Onsite) role at Wolters Kluwer
- Financial Services Solutions?
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