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Tolling & Call Center Program Director — NY Onsite

Job in Dover, Kent County, Delaware, 19904, USA
Listing for: Maximus
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 129000 - 138000 USD Yearly USD 129000.00 138000.00 YEAR
Job Description & How to Apply Below
Position: Tolling & Call Center Program Director — NY Onsite (Relocation)

Maximus is seeking a Program Director to lead the NYS Thruway team, overseeing call center, QA, training, reporting and compliance operations. You will act as the primary liaison with the state client and ensure contract compliance.

This role is fully onsite in New York State with relocation assistance. The ideal candidate has 10+ years of experience managing state tolling contracts and large call centers and holds a PMP certification.

This position is for the Tolling & Call Center Program Director — NY Onsite (Relocation) role at Maximus.

This role is for the Tolling & Call Center Program Director — NY Onsite (Relocation) role at Maximus.

We are seeking a motivated Tolling & Call Center Program Director — NY Onsite (Relocation) to join Maximus in Dover, DE, United States.

Consider building your career as a Tolling & Call Center Program Director — NY Onsite (Relocation) at Maximus.

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