Medical Receptionist

Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. Our top‑rated pediatric practice seeks a Medical Receptionist to support our high‑quality care team.

• Bonus based on performance
• Company parties
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Training & development

• Greet patients, families, and visitors in person or over the phone.
• Confirm and schedule appointments.
• Retrieve and review patient information prior to appointments.
• Register new patients by electronically entering demographics, insurance, and other information.
• Check‑in patients electronically, collect copays, verify demographics and insurance, scan new insurance cards, and schedule well‑visits.
• Check‑out patients electronically, ensuring all requests are fulfilled before departure.
• Maintain fax and scan portals, uploading documents to the EHR.
• Distribute necessary paperwork for school, daycare, sports, or other services.
• Manage office inventory, submit orders, and keep supplies stocked.
• Reconcile charges to payments at the end of each business day.
• Maintain a safe, secure, and healthy work environment per standards and regulations.
• Protect patient confidentiality and follow HIPAA guidelines.
• Adhere to all professional standards, policies, and procedures.
• Demonstrate flexibility and professionalism at all times.
• Perform any other duties as assigned.

• Minimum of two years in customer service (required).
• Minimum of one year of EMR/EHR experience (preferred).
• Minimum of two years in a medical office (preferred).
• Minimum of one year of medical terminology (preferred).
• High school diploma or equivalent (required).

• Excellent written and verbal communication skills.
• Strong EMR and general computer skills.
• Strong customer service skills.
• High level of professionalism and teamwork.
• Intermediate to fluent level Spanish (preferred).

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider
• Industries:
  Medical Practices