Phlebotomist​/Donor Collections Technician - South Mobile

Donor Collections Technician

Location: South Mobile Blood Drive Team - Kent & Sussex County, DE & Maryland Eastern Shore

No medical experience needed. We train individuals who are welcoming and committed to providing excellent customer service to donors.

Travel to various mobile blood drive locations on a varied schedule, deliver excellent customer service, perform whole blood collection under BBD guidelines, and support emergency operations.

• Hourly differential: +$1.50/hr on weekends
• Hourly differential: +$1.00/hr on mobile blood drives
• Monthly performance bonuses
• Travel reimbursements for mileage and tolls
• Full benefits (health, dental, vision, etc.)
• Sign‑on bonus: $2,500 paid in three installments over the first year
• Career ladder for professional growth

• Mornings, evenings, and weekend shifts required, schedule released two weeks in advance.

6–8 weeks paid training, including 3–4 weeks of classroom instruction at Christiana Donor Center/HQ in Newark, DE.

• Conduct donor interviews confidentially to determine donor eligibility per BBD standards.
• Initiate whole blood collection and monitor donor progress according to BBD guidelines.
• Prepare interview and collection materials, ensuring equipment and supplies meet quality control standards.
• Exemplify BBD’s customer service mission and core values.
• Perform essential duties during severe weather or emergency operations.

• Own reliable vehicle and valid driver’s license.
• High school diploma or equivalent (required).
• Minimum two years of face‑to‑face customer service experience.
• Minimum one year of experience managing multiple tasks in a fast‑paced environment.
• Acceptance to work odd hours (morning, evening, weekend).

This position is “essential” during severe weather or emergency operation events.