Computer Support Technician

Computer Support Technician I

KENT PERSONNEL LTD

Posted: NOVEMBER 25, 2025 — Final date to receive applications: DECEMBER 9, 2025 5:00 PM

Department of Administration, Information Technology Office. Classified, GRADE 2116. $24.61/hour.

• Troubleshoots computer hardware, software and/or network operating problems.
• Supports all aspects of security, CCTV, access, connectivity and monitoring.
• Ensures customer issues are promptly resolved consistently with established standards.
• Provides telephone/on-site support to computer users within the County.
• Serves as technical advisor for system users or refers more difficult issues to a supervisor.
• Takes physical inventory of IT supplies and hardware.
• Process invoices for payment.
• Performs related work as required.

Requires Associate’s degree in computer science or equivalent supplemented by two (2) years of technology, call center or related technical experience or possession of any equivalent combination of education, training, and experience.

• Advanced working knowledge of Microsoft desktop operating systems/applications.
• Experience with computer network systems in a multi-site operation.
• Experience installing/troubleshooting computer hardware/software and peripherals.
• Experience with cloning (ghost) applications.
• Ability to work independently with little supervision to accomplish multiple tasks concurrently.
• Excellent interpersonal and communications skills.
• Regular and timely attendance.
• Performance of duties in a safe manner.
• Must pass testing for substance abuse and criminal background investigation.
• Must maintain a positive work environment by acting and communicating in a manner that promotes harmonious relations with customers, co‑workers, and supervisors.
• Direct deposit of pay required.

• Must be able to remain in a stationary position for extended periods, with occasional movement between work areas.
• Must be able to occasionally lift and move objects weighing up to 25 pounds.
• Must be able to read and interpret printed materials and information displayed on a computer screen.
• Must be able to communicate effectively in person, over the telephone, and when presenting to groups.
• Must be able to use hands and fingers to operate a computer keyboard, calculator, and other office equipment.
• Must be able to bend, stoop, kneel, reach, and push/pull file drawers to access and store information.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Functions are regularly performed without exposure to adverse environmental conditions.

No specific certifications or licenses required.

• Entry level

• Full-time

• Information Technology

• Truck Transportation

All applicants must submit an online application to be considered for the position. To apply, please visit https://(Use the "Apply for this Job" box below). If you have any questions, please feel free to contact the Human Resources department at  or by email ruitment.