Desktop Support Analyst

Calimontex Technologies LLC specializes in delivering innovative and high-quality solutions to businesses across various industries. Based in the USA, the company offers expertise in IT consulting, software development, healthcare services, talent acquisition, graphic design, brand promotion, and professional training. With a focus on client satisfaction, Calimontex Technologies brings tailored, cutting-edge solutions to drive growth and improve performance. The company is committed to meeting unique client needs and building long-term partnerships through excellence and innovation.

We are seeking a full-time Desktop Support Analyst to join our team in Dover, DE. In this on-site role, you will be responsible for providing technical support and troubleshooting for desktop computers, software, and hardware systems. Daily responsibilities include diagnosing and resolving technical issues, performing routine maintenance and updates, coordinating printer and peripheral support, and ensuring optimal workstation performance. You will collaborate with team members, document incidents, and provide proactive solutions to enhance system reliability and efficiency.

• Proficiency in Desktop Computers and Desktop Support
• Expertise in Technical Support and Troubleshooting
• Experience with Printer Support and peripheral device maintenance
• Strong communication skills and a customer-focused approach to problem-solving
• Ability to work independently and effectively in an on-site environment
• Knowledge of IT infrastructure and basic networking is a plus
• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
• Relevant certifications such as CompTIA A+, ITIL, or Microsoft certifications are advantageous

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries: IT Services and IT Consulting