Corporations Assistant

Introduction

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The Department of State's (DOS) responsibilities are found in virtually every aspect of state government: economic development, finance, transportation, housing, education, culture and quality‑of‑life issues. Our mission at DOS ranges from preserving Delaware’s historical sites and collections, to supporting small businesses and entrepreneurs, to serving consumers, public employees and veterans.

DOS offers numerous career opportunities and is dedicated to attracting and retaining highly talented individuals who are ready to make a difference in state government.

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This is the entry level of corporations work performing statutory review of legal corporate, Uniform Commercial Code, and franchise tax documents in compliance with the Delaware Code and assisting attorneys, registered agents, corporate representatives, and the public concerning corporate documents, legal filings, franchise taxes, and corporate fees. Employees perform the full range of Essential Functions, completing routine and standardized assignments under close supervision.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed.

• Reviews and processes legal corporate and Uniform Commercial Code documents. Conducts research by reviewing Uniform Commercial Code holdings and listings of corporate entities formed in Delaware and corporate documentation on payments and tax liabilities. Determines if legal requirements are met, corrective action is needed, and assists clients in taking necessary action to meet legal requirements.
• Answers questions from attorneys, corporate officials, registered agents, and the general public concerning Uniform Commercial Code and corporate documents, legal filings, franchise taxes, and corporate fees. Assists in resolving problems.
• Conducts collection activities for franchise taxes, interest, penalties, corporate, and Uniform Commercial Code fees.
• Performs mathematical calculations relative to franchise taxes, penalties and interest, corporate, and Uniform Commercial Code fees.
• Uses the Delaware Corporations Information System (DCIS) and imaging system to obtain information and make entries, changes, verification, and corrections required in processing requests for service from clients.
• Conducts outreach to customers to ensure accuracy and quality of work submitted.
• Completes continuing education and learns new laws, rules, and regulations whether local or federal, i.e. Sanctions, Corporate Transparency Act, or Principal Place of Business.
• Compiles and prepares various reports pertaining to workload, work to be processed, refunds, reconciliation of deposits, revenue, new company, or related reports.
• Performs other related duties as required.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Six months' experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.
• Six months' experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages, or maintaining files and supplies.
• Six months' experience in math such as addition, subtraction, multiplication, division, percentages, or decimals.
• Six months' experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
• OR
• Possession of an Associate's degree or higher.

Applicants must be legally authorized to work in the United States. The State of Delaware…