Customer Experience Leader, Operations & Kaizen
Listed on 2026-10-06
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Management
Operations Management
Amazon is seeking a Customer Service Manager in Dover, USA to oversee operations and ensure high performance among associates. This role requires managing a team of 100 associates and 5 group managers, emphasizing global-class service delivery.
The ideal candidate should possess a Bachelor's degree, management experience, and excellent communication skills. Key responsibilities include supporting team performance, leading improvement activities, and collaborating with business teams on operational needs.
We are currently recruiting a Customer Experience Leader, Operations & Kaizen for our team in Dover, DE, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Dover, DE, United States.
This opportunity is part of our work in Management & Operations.
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