Programs Coordinator

Join to apply for the Programs Coordinator role at Habitat for Humanity International
.

Central Delaware Habitat for Humanity is a nonprofit housing ministry that partners with low‑income families to build strength, stability, and self‑reliance through home ownership and critical home repair. The Programs Coordinator plays a pivotal role at the early stages of both programs by managing applicant intake, conducting preliminary eligibility screening, and ensuring all required documentation is collected and organized. This position ensures applicants receive exceptional customer service while supporting accurate file preparation for internal departments.

Full‑time administrative role requiring strong communication skills, attention to detail, and the ability to manage a high volume of inquiries and applications.

• Serve as the first point of contact for individuals seeking to apply for Home ownership or Home Repair programs.
• Respond promptly to all inquiries via phone, email, and in person.
• Provide clear, compassionate communication regarding program details.

• Manage the distribution and receipt of applications.
• Conduct preliminary eligibility screening, including income verification and initial documentation review.
• Ensure all required documents are received before applications advance to the next stage.
• Maintain organized electronic and paper files.

• Prepare applicant files for the Homeowner Selection Committee.
• Track applicant progress and follow up on outstanding items.
• Transition approved applicants to the Homeowner Services Coordinator with a complete, accurate file.
• Assist with general program correspondence and applicant communication.

• Manage repair intake and complete initial screening for grant eligibility.
• Understand basic grant rules to help align applicants with appropriate funding sources.
• Prepare repair applicant files for Construction/Repair staff.
• Track documentation, funding limits, and eligibility requirements across multiple grants.

• Maintain accurate intake and application data logs.
• Prepare basic reports as needed, including applicant counts, demographics, and program status updates.
• Support compliance reporting by ensuring documentation is complete and accessible.

• Maintain updated referral lists for applicants needing additional services.
• Provide program information to community partners as requested.
• Participate in occasional outreach events or resource fairs as assigned.

• Maintain confidentiality of applicant information.
• Represent Habitat in a professional and mission‑aligned manner.
• Support departmental communication and coordination.
• Other duties as assigned.

• Strong interpersonal and customer service skills.
• Excellent organization and attention to detail.
• Proficiency with Microsoft Office and comfort learning new software.
• Ability to manage multiple tasks and deadlines.
• Experience working with diverse populations.
• Clear and professional written and verbal communication skills.

• Experience in intake, client services, social services, or nonprofit program work.
• Knowledge of affordable housing programs or Habitat for Humanity is a plus.

• Full‑time, in‑office position.
• Monday–Friday schedule.
• Occasional evening or weekend events may occur.
• Fast‑paced, professional nonprofit office environment.
• No fieldwork required.

• Salary: $45,000 annually.
• Paid medical insurance after 60 days.
• Retirement plan with employer contribution after 60 days.
• Paid time off (PTO).
• Professional development opportunities.

Please submit a resume and brief cover letter to:
Subject line:
Programs Coordinator Application
LI‑aff

Seniority level:
Entry level

Employment type:

Full‑time
Job function:
Other
Industries:
Non‑profit Organizations and Construction